Frequently asked questions
Below are some frequently asked questions, perhaps you will find the answer yourself.
شحن
After you place an order on Matina.Store, the process works as follows:
- The seller is notified through the Matina.Store platform about your purchase.
- The seller then prepares and packages the product for shipment.
- Meanwhile, the Matina.Store team reviews the best shipping method based on the type of shipping you selected (Free, Economy, Standard, or Express), as well as the destination country, city, and address.
- Once the best shipping method is determined, we inform the seller about the chosen shipping option.
- The product is then shipped, and you will receive the tracking information to follow the progress of your delivery.
Due to international sanctions, these steps are in place to ensure proper shipping, but Matina.Store guarantees the safe delivery of your order to your location. We are committed to providing a smooth and secure shopping experience despite the challenges.
Payment
حفلة فنية أصلية من نوع فريجان سيميائية شورت جينز من شيا كريد. حفلة على سطح نيوترا أوستن في بروكلين، كشك صور 8 بتات من نوع سينث ثاندركاتس. بنطلون ضيق مطبوع عليه حروف بارزة من نوع كرافت بيرة مي مي أخلاقية من بينتيريست.
Order & Returns
Contact Us
If you didn’t find the answer to your question in this section, you can reach out to us through the following methods:
Support Email:
Phone Support:
+60199992966
+983191011073
WhatsApp Support:Message us on WhatsApp
Social Media: Follow us on social media and send us a message
Our support team is ready to assist you with any questions or requests.